Privacy Policy

At Donison Dental we adhere to FOIP guidelines, which ensure professional accountability and individual privacy.

http://www.servicealberta.ca/foip/

We are committed to protecting the privacy of our patients’ personal information and to utilizing all personal information in a responsible and professional manner.

We collect patient contact information such as names, home and work addresses and telephone numbers, as well as e-mail addresses if available (contact information). We use this information to open and update patient files, to send reminders or confirm appointments, to invoice for dental services, to process dental claims, to process payments, and to collect on accounts.

Contact information is disclosed to third party benefit providers and insurance companies when we submit a claim for dental treatment on the patients’ behalf.

Financial information (such as credit card numbers and expiry dates) may be collected in order to make arrangements for the payment of dental services. This information is not shared with any third parties without consent, unless permitted by law for outstanding bill collection purposes.

We also collect patient information about their medications, health history, family health history, physical condition, and previous dental treatments (medical information). Patients’ medical information is collected and used for the purpose of diagnosing dental conditions and providing dental treatment.

Patients’ dental information is disclosed to third party health benefit providers and insurance companies when submitting a claim for dental services and/or treatment predetermination on the patients’ behalf. This information may also be disclosed to other dentists, dental specialists, or other health care professionals if the patient, with consent, has been referred by us for consultation, treatment, or a second opinion.

As well, Dentists are regulated by the Alberta Dental Association and College, which may inspect our records and interview our staff as part of its regulatory activities in the public interest.