Financial Policies

Do you offer payment plans?

We don’t offer any set ‘payment plans’, but under certain individual circumstances, can offer payment options for extensive treatment (after the initial appointment).

Do you extra bill over what our insurance company pays?

Insurance companies set their own fee guide, often using the last established ‘official’ Alberta fee guide (1997) to base their coverage on. Some benefit plans pay below our fee guide, some pay the same fees and some would pay higher fees than the fees in our fee guide.

The fees covered by your Benefit Provider is whatever has been negotiated between your employer, or yourself, and your Benefit Provider, and is directly dependent on the premium paid for your specific benefit policy.

Therefore, you may have 100% basic dental coverage under your insurance guidelines, but because dental office fee guides are different (changing yearly to reflect inflation), you may find that there may still be a balance on your account.